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ACCESS Resource Description
| RP Activity Summary: |
The resource provider provides ACCESS information needed to describe their type of resource, including: public facing information like descriptive text, user guide URL, and resource status dates; and non-public information like the names and email addresses of RP staff contacts. ACCESS allocated resource providers will generally enter this information into the ACCESS CyberInfrastructure Description Repository (CiDeR) database themselves, with an estimated effort of 2-3/hours to gain CiDeR access and to enter the information, and ~30 minutes semi-annually to maintain the information. Most other resource providers will communicate needed information to ACCESS staff, with an estimated effort of <1 hour, and ACCESS will enter the information into CiDeR for them. |
| ACCESS Verification: |
Automated: ACCESS will verify that CiDeR information is complete automatically on a daily basis, and communicate discrepancies to to the RP. |
| Default badge access: |
Visit Resource Catalog |
| Tasks: |
| Information & Instructions Link | Implementors | SMEs |
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Integration coordinator |
JP Navarro, Winona Snapp-Childs |
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Integration coordinator, Documentation, System administrator |
JP Navarro, Rob Light, Nathan Tolbert |
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ACCESS Ticketing Support
| RP Activity Summary: |
Initial tasks:
- Confirm name of ticket queue (system name is current convention in ACCESS)
- Identify essential team members and email addresses for ticket watcher group
Ongoing tasks:
- Review tickets upon entry
- Assign tickets to relevant team member
- Update tickets when appropriate (respond to researchers, close tickets) |
| ACCESS Verification: |
Manual: ACCESS confirms that resource support queues have been established, the resource provider staff have obtained agent access to the ticketing system, and that ACCESS instructions about ticket routing include the resource. |
| Pre-requisite badges: |
ACCESS Resource Description |
| Default badge access: |
Open Help Ticket |
| Tasks: |
| Information & Instructions Link | Implementors | SMEs |
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Researcher support and ticket handling |
Dinuka DeSilva, Alana Romanella |
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ACCESS CyberSecurity Coordination
| RP Activity Summary: |
The Resource Provider must provide complete contact information and establish secure communication means to enable rapid cybersecurity incident response with ACCESS and other RPs. RPs are also expected to participate regularly in ACCESS Incident Response Trust Group (AIRTG) meetings and communications. RPs need to acknowledge and adhere to ACCESS Cybersecurity Policies and Procedures. |
| ACCESS Verification: |
Manual: The ACCESS CyberSecurity coordinator verifies that CyberSecurity communications channels have been established with the RP, that the RP is participating in AIRTG, and that the RP has acknowledged and adheres to ACCESS CyberSecurity polices and Procedures |
| Pre-requisite badges: |
ACCESS Resource Description |
| Default badge access: |
Cybersecurity Awareness |
| Tasks: |
| Information & Instructions Link | Implementors | SMEs |
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Cybersecurity and incident response |
Derek Simmel, Shane Filus |
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Cybersecurity and incident response |
Derek Simmel, Shane Filus |
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Cybersecurity and incident response, System administrator |
Derek Simmel, Shane Filus |
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ACCESS Resource Status
| RP Activity Summary: |
The resource provider publishes resource announcement, full and partial outages, degraded status, reconfigurations, and retirements using the ACCESS Operations System Status News service. Initial effort of 1/hour to obtain access, and ~10/minutes to post each resource status news items |
| ACCESS Verification: |
Manual: ACCESS confirms that RP staff have requested and been granted access to the ACCESS System Status news publishing service. |
| Pre-requisite badges: |
ACCESS Resource Description |
| Default badge access: |
System Status News |
| Tasks: |
| Information & Instructions Link | Implementors | SMEs |
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Public documentation, System administrator, Research support and ticket handling |
JP Navarro |
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ACCESS Software Publishing
| RP Activity Summary: |
Deploy and operate the IPF component, or request the ACCESS Operations run it for you, to publish software module information from the resource. |
| ACCESS Verification: |
Manual: Resource software module information is available in the ACCESS Software Documentation Service (SDS) at https://sds.access-ci.org. |
| Pre-requisite badges: |
ACCESS Resource Description |
| Default badge access: |
Software Documentation Service |
| Tasks: |
| Information & Instructions Link | Implementors | SMEs |
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System administrator |
Eric Blau, Andy Loftus |
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ACCESS Documentation
| RP Activity Summary: |
RP publishes and maintains documentation in the ACCESS Confluence knowledge base about their resource, including instructions and information on the system usage and usage examples. |
| ACCESS Verification: |
Manual: ACCESS confirms that the knowledge base has a page documenting the resource. |
| Default badge access: |
Knowledge Base |
| Tasks: |
| Information & Instructions Link | Implementors | SMEs |
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Documentation |
Alana Romanella |
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ACCESS Advertised Training
| RP Activity Summary: |
Resource provider creates and/or hosts (live and/or online) training (workshops, tutorials and technical lectures) related to the use of your resources and promotes them through events on the ACCESS website. |
| ACCESS Verification: |
Manual: Has resource provider prepared training been posted to the ACCESS website |
| Default badge access: |
Learning Resources |
| Tasks: |
| Information & Instructions Link | Implementors | SMEs |
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Training, Documentation |
Tony Elam |
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ACCESS Affinity Group
| RP Activity Summary: |
Provide a hub for information, news, links and discussion related to your resource (system(s)) or focus topic, for example information regarding documentation and training. Build, maintain and support your user community. |
| ACCESS Verification: |
Manual: ACCESS confirms that an Affinity Group exists for this resource. |
| Pre-requisite badges: |
ACCESS Resource Description |
| Default badge access: |
View Affinity Groups |
| Tasks: |
| Information & Instructions Link | Implementors | SMEs |
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Documentation |
Tony Elam |
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Documentation |
Tony Elam |
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